Australian Caravan Loans :: Contact Us

Contact Australian Caravan Loans

caravan-loan.com.au

How can we help you today?

If you have questions about the information, tools or resources on Australian Caravan Loans, we welcome your feedback. You can explore our website for general information about caravan finance. We do not accept applications or quote requests, provide broker referrals or personalised financial or credit advice.

We also value your feedback and suggestions -  they help us continually improve the Australian Caravan Loans experience and ensure our resources meet the needs of our users.

For general questions, content corrections, compliments or complaints about our website, please write to Clark Family Pty Ltd at the mailing address below.

If your enquiry relates to a quote, application status, existing insurance policy or loan, repayment, claim, approval decision or another matter being handled by a broker, lender, insurer or other provider, you should contact that business directly. We do not make lending or insurance decisions and do not have access to brokers’ or providers’ application, policy, loan or claims systems.

For administrative questions about an enquiry previously submitted through this website, you may write to us at the mailing address below. This is not a service for making new finance enquiries or requesting referrals.

Please do not include sensitive personal or financial information in your correspondence, such as passwords, banking details, credit card details, Tax File Numbers or identification documents. Include only the information needed to explain your website question or complaint.

Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about our website, including the way your personal information has been handled, please write to us at the mailing address above in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

For a complaint about a broker, lender, insurer or other financial provider, contact that business first. If the matter remains unresolved, you can contact the Australian Financial Complaints Authority (AFCA) to check whether it can consider your complaint. AFCA is an independent external dispute resolution scheme approved by ASIC:

For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):

Privacy and Information Handling

Any personal information you provide to us will be handled in accordance with our Privacy Policy. We use information provided in your correspondence to respond to your enquiry or manage your request or complaint, not to arrange finance or make referrals.

You can request access to or correction of your personal information at any time by contacting us in writing.

Website Operator

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

For general information about financial services licensing and regulatory matters, please visit the ASIC website.


Finance News

Rising Trip Costs Add a New Test for Caravan Buyers
Rising Trip Costs Add a New Test for Caravan Buyers
03 Nov 2026: Paige Estritori
Fresh caravan and camping industry figures point to a market that remains busy, but also more expensive to participate in. For Australians weighing up a new or used caravan purchase, the latest data is a reminder that the finance decision should not stop at the van price, interest rate or monthly repayment. The real affordability question is whether the full travel lifestyle still fits the household budget once site fees, fuel, insurance, maintenance and equipment are included. - read more
Why show season should start with a finance plan
Why show season should start with a finance plan
15 Sep 2026: Paige Estritori
Australia’s caravan and camping show calendar is moving into a busy buying period, and that matters for anyone planning to upgrade, buy their first van or place a deposit on a show special. These events are useful because they bring brands, dealers, accessories and new layouts together in one place. They can also create pressure to make a quick decision when a limited-time offer looks attractive. - read more
Why Balloon Payments Deserve a Closer Look Before Financing a Caravan
Why Balloon Payments Deserve a Closer Look Before Financing a Caravan
08 Sep 2026: Paige Estritori
Recent consumer finance commentary around vehicle loans has again highlighted a feature many caravan buyers may encounter when comparing offers: the balloon payment. While commonly associated with car finance, the same idea can appear in caravan finance structures where a borrower pays smaller regular instalments during the loan term, then makes a larger final payment at the end. - read more
Why Flexible Loan Features Matter for Caravan Buyers
Why Flexible Loan Features Matter for Caravan Buyers
01 Sep 2026: Paige Estritori
Recent consumer finance updates across Australian vehicle lending channels are putting a useful spotlight on a point caravan buyers can easily overlook: flexibility can be just as important as the interest rate. For households planning a new van, used caravan, camper trailer or tow vehicle upgrade, the cheapest-looking loan may not be the best fit if it limits how you repay, refinance or adjust your borrowing as life changes. - read more
Caravan Loan Articles

From Coast to Desert: Top Australian Caravanning Destinations Revealed
From Coast to Desert: Top Australian Caravanning Destinations Revealed
Australia offers a tapestry of breathtaking landscapes, making it a road trip paradise that beckons both locals and visitors alike. The allure of hitting the open road, with the promise of adventure around every corner, is a quintessential part of the Australian experience. - read more
Secured and Unsecured Caravan Loans Explained
Secured and Unsecured Caravan Loans Explained
Secured and unsecured caravan loans work differently because one uses the caravan as security and the other generally does not. Understanding that difference can help you compare repayment costs, lender requirements and borrower risks before applying. - read more
How to Choose the Right Insurance for Your New Caravan
How to Choose the Right Insurance for Your New Caravan
In recent years, caravanning has seen a significant rise in popularity across Australia. An increasing number of Australians are embracing the freedom that comes with owning a caravan, whether it's for weekend getaways or long-haul adventures across the country. - read more
Caravan Loan Repayments, Deposits and Fees Explained
Caravan Loan Repayments, Deposits and Fees Explained
Understand the main factors that can affect caravan loan repayments, including loan size, deposits, interest rates, fees, loan terms, repayment frequency and balloon payments. - read more

Knowledgebase
Fixed-Rate Mortgage:
A mortgage loan where the interest rate remains the same for the entire term of the loan.