We also value your feedback and suggestions — they help us continually improve the Australian Caravan Loans experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
Recent updates across Australian vehicle loan comparison sites point to a familiar but important message for buyers: advertised rates across car and leisure-asset finance can still vary meaningfully between lenders. For caravan shoppers, that gap matters because even a small difference in the rate, term or fee structure can change the total cost of the holiday lifestyle they are planning. - read more
July’s vehicle finance updates are a timely reminder for Australians planning a caravan purchase: the rate that catches your eye is only one part of the real borrowing cost. Recent car loan comparison tables show competitive secured vehicle rates are still available for stronger applicants, including some advertised offers in the mid 5 per cent range. - read more
Australians researching a caravan purchase are being reminded to slow down and check the websites they use before entering personal or financial details. A fresh Moneysmart update on scam websites highlights how convincing fake pages can now look, especially when scammers copy well-known brands, financial institutions or trusted information sources. - read more
Fresh July 2026 vehicle finance data is a timely reminder for caravan buyers: rates can look attractive at the top of the market, but the real cost of borrowing depends on far more than the advertised percentage. Canstar’s latest car loan comparison update shows some secured vehicle loans starting in the high-five per cent range for strong-credit borrowers, with comparison rates varying by lender, fees and loan structure. - read more
In recent years, caravanning has surged in popularity across Australia, capturing the hearts of adventurers and travellers alike. It's no wonder that exploring the expansive landscapes, from the rugged Outback to coastal wonderlands, has drawn people to this lifestyle. - read more
Caravanning has increasingly become a beloved pastime among Aussies, offering an ideal way to explore the wide, open roads and stunning landscapes that make our country unique. Whether it’s a weekend getaway or an extended road trip, the caravan offers a home on wheels, allowing adventurers to travel with all the comforts of home. - read more
In recent years, caravanning has seen a significant rise in popularity across Australia. An increasing number of Australians are embracing the freedom that comes with owning a caravan, whether it's for weekend getaways or long-haul adventures across the country. - read more
Australia offers a tapestry of breathtaking landscapes, making it a road trip paradise that beckons both locals and visitors alike. The allure of hitting the open road, with the promise of adventure around every corner, is a quintessential part of the Australian experience. - read more
Knowledgebase
Capital Market: A financial market in which long-term debt or equity-backed securities are bought and sold.
